FAQs
Frequently Asked Questions
Frequently Asked Questions
Our lashes are designed for comfortable and reusable wear. With proper application, care, and removal, they can be reused multiple times. The wearing time may vary depending on your application method, lifestyle, and care routine.
Yes! Our lashes can be reused when they are properly removed and stored. To extend the lifespan of your lashes, gently clean any remaining adhesive and keep them in their original packaging after use.
Absolutely. Our lashes are designed to be easy to apply for both beginners and experienced lash users. We recommend following our How to Apply guide for the best results.
Each lash style is designed for different looks. Choose a natural style for everyday wear, or a more dramatic style for a bold and glamorous appearance. You can explore our lash collections to find the style that best matches your desired look.
Yes. You can wear makeup while using our lashes. For the best hold, we recommend applying eye makeup first and attaching the lashes as the final step.
Gently remove the lashes from the outer corner and slowly peel them off. Avoid pulling or tugging to protect your natural lashes. For detailed instructions, please visit our How to Remove guide.
After removal, gently clean the lashes if needed and place them back into their original tray. Store them in a cool, dry place away from direct sunlight.
Due to hygiene reasons, we do not accept returns or exchanges on opened or used eyelash products. If you receive a damaged or incorrect item, please contact our customer service team for assistance.
If you have any questions or need assistance, please contact us through our customer service email. We are always happy to help.