Условия обслуживания
Last Updated: August 20, 2026
Welcome to GLOWIE. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related features provided by GLOWIE (“GLOWIE,” “we,” “us,” or “our”).
By accessing our website, creating an account, placing an order, subscribing to our marketing communications, or otherwise using our services, you agree to be bound by these Terms.
1. Online Store Terms
By using this website, you represent that you are legally permitted to use our services and make purchases under the laws applicable to you.
You may not use our products, website, or services for any unlawful or unauthorized purpose, nor may you violate any applicable local, state, provincial, national, or international laws or regulations in connection with your use of our services.
You may not transmit viruses, malicious code, or any other harmful technology through our website or services.
2. Products and Services
We make reasonable efforts to display our products, including product colors, packaging, designs, sizes, styles, and descriptions, as accurately as possible.
However, actual colors and appearance may vary depending on your device, screen settings, lighting conditions, manufacturing variations, product batches, or other factors.
We reserve the right, where permitted by law, to:
● Modify or discontinue products or services at any time;
● Limit the quantities available for purchase;
● Limit sales to certain persons, geographic regions, or jurisdictions;
● Refuse, limit, or cancel orders;
● Change product pricing, promotions, descriptions, or availability without prior notice.
All product descriptions, images, pricing, and availability are subject to change at any time.
3. Orders
When you place an order with GLOWIE, you agree to provide current, complete, and accurate billing, shipping, payment, and contact information.
We reserve the right to refuse, limit, or cancel any order where permitted by law, including orders that we reasonably believe may involve:
● Fraud or unauthorized activity;
● Payment problems;
● Incorrect pricing or product information;
● Unauthorized resale;
● Abuse of promotions, discount codes, or loyalty programs;
● Unusually large or suspicious order quantities;
● Violations of these Terms.
If we cancel an order after payment has been processed, we will issue an appropriate refund using the original payment method where reasonably possible.
An order confirmation does not necessarily mean that we have accepted your order. We may cancel an order before shipment where permitted by applicable law.
4. Pricing, Currency, and Payment
Product prices and checkout currencies displayed on our website may vary depending on your country or region, website settings, selected market, and available payment methods.
Prices and payments may be displayed or processed in U.S. dollars (USD) or other applicable local currencies.
The final price, currency, taxes, shipping charges, and any other applicable fees will be shown at checkout and will be based on the information displayed at the time you complete your order.
If the currency of your payment account differs from the currency used for your order, your bank, card issuer, or payment provider may perform a currency conversion and may charge:
● Exchange rate adjustments;
● Foreign transaction fees;
● Currency conversion fees;
● Other applicable charges.
Such exchange rates and fees are determined by the applicable financial institution or payment provider and are outside GLOWIE’s control.
Depending on your location, applicable sales tax, value-added tax (VAT), goods and services tax (GST), customs duties, import taxes, shipping charges, delivery fees, or other charges may be collected at checkout or separately by local authorities, carriers, customs agencies, or other third parties during importation or delivery.
Unless otherwise stated at checkout, customers may be responsible for customs duties, import taxes, brokerage fees, or similar charges imposed by their country or region.
Payment must be made using one of the payment methods available at checkout.
We may use third-party payment processors to securely process transactions. GLOWIE does not typically receive or store your complete payment card information.
We reserve the right, where permitted by law, to change product prices, supported currencies, available payment methods, and payment providers at any time.
5. Shipping and Delivery
Shipping options, rates, estimated delivery times, and availability may vary depending on your destination.
Estimated shipping and delivery dates are provided for convenience and are not guaranteed unless expressly stated otherwise.
GLOWIE is not responsible for delays caused by circumstances outside our reasonable control, including:
● Shipping carriers;
● Customs processing;
● Weather;
● Natural disasters;
● Transportation disruptions;
● Incorrect or incomplete shipping information;
● Government restrictions;
● International border delays;
● Other third-party circumstances.
Customers are responsible for providing a complete and accurate shipping address.
If a package is returned to us because of an incorrect address, failure to collect the package, refusal of delivery, unpaid customs charges, or another issue attributable to the customer, additional shipping fees may apply before the order can be reshipped.
Risk of loss and title to products may transfer according to applicable law and the shipping terms shown at checkout.
6. International Orders, Customs, and Import Charges
International customers are responsible for complying with the laws and import requirements of their destination country or region.
Certain products may not be available for shipment to all countries.
Customs authorities may inspect, delay, reject, or seize shipments according to local law.
Unless otherwise stated at checkout, customers are responsible for any:
● Customs duties;
● Import taxes;
● VAT or GST;
● Brokerage fees;
● Handling fees;
● Other charges imposed by local authorities or carriers.
GLOWIE does not control these charges and may not be able to estimate them in advance.
If an international shipment is refused or returned because the customer declines to pay required import charges, any refund may be reduced by shipping costs, return fees, duties, taxes, or other charges incurred, to the extent permitted by law.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our posted Return and Refund Policy.
For hygiene and safety reasons, certain beauty products may not be eligible for return once opened, used, worn, altered, or otherwise removed from their original condition.
This may include, where applicable:
● False eyelashes;
● Eyelash clusters;
● Pre-glued eyelash products;
● Eyelash adhesives;
● Applicators;
● Tweezers;
● Cosmetic accessories;
● Other hygiene-sensitive products.
Exceptions may apply for products that arrive defective, damaged, incorrect, or where applicable law requires a remedy.
Please review our Return and Refund Policy before purchasing.
Nothing in this section limits any mandatory consumer rights that apply in your jurisdiction.
8. Product Use and Safety
GLOWIE products must be used according to the instructions provided with the product, packaging, or on our website.
Individual results may vary.
You are responsible for reviewing all product instructions, ingredient information, warnings, and usage guidance before use.
Do not use a product if you know or suspect that you are allergic or sensitive to any of its ingredients or materials.
Discontinue use if irritation, discomfort, redness, swelling, or another adverse reaction occurs.
Seek appropriate professional advice if needed.
Nothing on our website is intended to constitute medical, dermatological, or professional healthcare advice.
9. Accuracy of Website Information
We make reasonable efforts to provide accurate and current information.
However, our website may occasionally contain:
● Typographical errors;
● Pricing errors;
● Product description errors;
● Availability errors;
● Promotional errors;
● Other inaccuracies or omissions.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.
10. Intellectual Property
All content made available through GLOWIE, including but not limited to:
● Brand names;
● Logos;
● Trademarks;
● Product images;
● Graphics;
● Packaging designs;
● Photographs;
● Videos;
● Text;
● Website layouts;
● Illustrations;
● Marketing materials;
● Original creative content;
is owned by, licensed to, or otherwise lawfully used by GLOWIE and may be protected by copyright, trademark, trade dress, and other applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, license, scrape, or commercially use our content without prior written permission, except where applicable law expressly permits such use.
11. User Content, Reviews, and Submissions
If you submit reviews, ratings, comments, photographs, videos, testimonials, social media content, suggestions, or other materials to GLOWIE, you represent that you have the right to submit such content.
To the extent permitted by law, you grant GLOWIE a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, publish, adapt, distribute, and share such content for business, marketing, promotional, and operational purposes.
This license does not transfer ownership of your content to GLOWIE.
You may not submit content that is:
● Unlawful;
● Fraudulent;
● Defamatory;
● Harassing;
● Obscene;
● Infringing;
● Misleading;
● Malicious;
● Otherwise inappropriate.
We reserve the right to remove or moderate user content where permitted by law.
12. Promotions, Discounts, and Gifts
Promotional offers, discount codes, free gifts, loyalty benefits, giveaways, and special offers may be subject to additional terms.
Unless otherwise stated:
● Promotions cannot be combined;
● Promotional codes have no cash value;
● Promotions may be limited to one use per customer or household;
● Certain products may be excluded;
● Promotions may have expiration dates;
● Free gifts may be available only while supplies last;
● Promotions may be modified, suspended, or discontinued where permitted by law.
If an order is returned, the value of promotional benefits or gifts may affect the refund amount where permitted by law.
13. Email and SMS Marketing
If you voluntarily subscribe to GLOWIE marketing communications, you may receive promotional emails or text messages regarding:
● New products;
● Restocks;
● Special offers;
● Discounts;
● Birthday promotions;
● Product recommendations;
● Cart reminders;
● Other marketing communications.
Consent to receive marketing communications is not a condition of purchase.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
For SMS marketing, where available, you may reply STOP to unsubscribe and HELP for assistance.
Message frequency may vary.
Message and data rates may apply.
Your mobile carrier is not responsible for delayed or undelivered messages.
Even after you opt out of marketing communications, we may still send necessary non-promotional communications relating to:
● Orders;
● Payments;
● Shipping;
● Returns;
● Customer service;
● Account security;
● Legal or administrative matters.
14. Accounts
Certain features of our website may allow you to create a customer account.
You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.
You agree to notify us promptly if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms or involve suspected fraud, abuse, or security risks.
15. Third-Party Services and Links
Our website may use or link to third-party services, including:
● Ecommerce platforms;
● Payment processors;
● Shipping providers;
● Email and SMS providers;
● Analytics providers;
● Advertising platforms;
● Social media platforms;
● Customer review platforms;
● Other technology providers.
We are not responsible for the content, privacy practices, security, availability, or actions of third-party websites or services.
Your use of third-party services may be subject to their own terms, privacy policies, and other rules.
16. Prohibited Uses
You may not use our website or services to:
● Violate applicable laws or regulations;
● Infringe intellectual property rights;
● Submit false, fraudulent, or misleading information;
● Engage in unauthorized commercial activity;
● Harass, abuse, threaten, or harm others;
● Upload or distribute malicious software;
● Attempt to gain unauthorized access to our systems;
● Interfere with website security or functionality;
● Scrape, crawl, reproduce, or commercially exploit website content without authorization;
● Circumvent security or access controls;
● Use our services for fraudulent transactions;
● Abuse promotions, discounts, refunds, or loyalty programs.
17. Fraud Prevention and Security
We may use fraud detection, transaction monitoring, identity verification, and security tools to protect GLOWIE and our customers.
We may delay, cancel, or request additional verification for an order if we reasonably suspect fraud, unauthorized payment activity, account compromise, or other security concerns.
18. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
We do not guarantee that:
● Our website will always be uninterrupted;
● Our website will always be error-free;
● All content will always be accurate or current;
● Our services will always be secure;
● All products will always remain available.
Products are subject to any warranties, guarantees, or consumer protections that cannot legally be excluded.
Nothing in these Terms excludes or limits mandatory consumer rights available under applicable law.
19. Limitation of Liability
To the maximum extent permitted by applicable law, GLOWIE and its owners, officers, employees, contractors, affiliates, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of our website, products, or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including any liability that may apply under mandatory consumer protection laws.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless GLOWIE and its affiliates, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:
● Your unlawful use of our website or services;
● Your violation of these Terms;
● Your violation of another person’s rights.
21. Privacy
Your submission and our processing of personal information are governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, retain, and protect personal information.
22. Consumer Rights
Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived under the consumer protection laws applicable to you.
Customers located in certain countries or regions may have additional statutory rights regarding:
● Returns;
● Refunds;
● Cancellations;
● Product warranties;
● Defective goods;
● Data protection;
● Other consumer protections.
Where mandatory local law provides greater protection than these Terms, the mandatory local law will apply.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
● Our services;
● Our business practices;
● Applicable laws;
● Technology;
● Payment or shipping methods;
● Other operational matters.
The updated version will be posted on this page with a revised “Last Updated” date.
Where required by law, we may provide additional notice of material changes.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
25. No Waiver
If we do not immediately enforce any provision of these Terms, that does not mean we waive our right to enforce it later.
26. Governing Law
To the extent permitted by applicable law, these Terms are governed by the laws applicable to GLOWIE’s principal place of business, together with applicable federal laws of the United States, without regard to conflict-of-law principles.
However, if mandatory consumer protection laws in your country or region apply and cannot legally be waived, those laws will continue to apply to you.
27. Contact Us
If you have any questions about these Terms, please contact us:
GLOWIE
Email: info@glowieeyelash.com
Website: glowieeyelash.com